I posted on Saturday afternoon concerning my struggles about the direction of commenting here at SBC Voices, with a wide range of responses. Thank you for your suggestions, and those I’ve received privately from some of our contributors who shared their wisdom. I have drawn a few conclusions from the discussion. I don’t have a final plan of action, yet; I want to discuss this with our writing team. But here’s what I gleaned from some of your comments and my own thoughts – sort of an opinion mishmash.
1) Quite a few people like the open commenting policy here, though most realize it gets out of hand at times. It has been pointed out that commenting on a blog is not anyone’s right and moderating comments is not a violation of free speech. Anyone can form their own blog and say whatever they want. Commenting on this blog must conform to policies, and to Scriptural values.
My goal is to find a way to hold on to commenting freedom while still exercising a little more control to keep things from getting out of hand.
2) The thing that bothered me the most was comments I received from several people saying that they wanted to submit posts or offer comments, but were reticent, be of the personal attacks and harsh comments. I guess I’ve become a little too conditioned to this kind of thing. I’m used to it and it doesn’t bother me (as it used to).
On the one hand, the whole purpose of a site like this is a populist form of “peer review.” I put an idea out there and you tell me what you think. I can’t expect everyone to applaud me and my ideas. Disagreement sharpens us and helps us to better thinking.
On the other hand, even critique can be done with respect, without accusation and name-calling.
Again, we’ve got to find that balance.
3) One of the biggest problems we have here is thread hijacking and the failure to stick by the topic of the post. We have had a few CR-haters on the site. If a post even mentions the CR, they go off on one of their anti-CR rants. And no matter where a post begins, it seems to end up as a free-for-all about Calvinism (or anti-Calvinism, often) within about 50 comments.
The people who have been banned from this site (3 of them) and most of those who end up in moderation find themselves there because of thread hijacking – taking the post in THEIR direction instead of that of the author. It is rude, arrogant and annoying when a commenter thinks that his or her personal hobby horse is more important than the subject of the post.
I take (most) submissions. If you want to post, send something in, I will consider it. But when you join in to a conversation, try to stick to the point of the post.
4) One of the problems is that I have been doing the moderation (or not doing it, more often) on my own. There are some of the other contributors who have the authority to moderate, but I don’t think I’ve communicated to them the parameters and standards for comment moderation, nor really given them the sense that they are welcome to do so.
SBC Voices is pretty active. I simply do not have the time to moderate comments by myself. I already spend more time on this site than I should. I think that sharing these duties makes a lot of sense. Several of you gave good advice on the subject.
The problem with that, of course, is that each of us is going to do things a little differently. I am going to apply a certain standard for moderating, but someone else is going to provide a slightly different standard. When you have four or five people doing moderation, there will probably be some confusion.
Objectivity is something of a myth in comment moderation.
5) Some have asked me to grade comments or provide some sort of rubric for judging them. That is nearly impossible. There are some comments so belligerent, personal or insulting that deleting them is an easy call. But fixing an exact line is very difficult.
Often a comment has a legitimate point, but also strays across the line with a personal comment. Do you delete the whole comment? I have been reluctant to edit comments made by others (I’ve done it a few times) – most of the time it is all or nothing. Some of you make it really hard!
So, we are still working through all of this. These are the general parameters but I’m going to work with the contributors to narrow our commenting guidelines.
Your opinions are still welcome.
Just wanted to let you know I’ve changed my blog to http://www.noinkling.wordpress.com
I was “Meditations on the Law” under NC voices.
Thanks
Positive moderator comments to good comments encourages better comments from other commenters.
Side note. I saw this on a church bill board today:
“Hell’s having a picnic, you are the Bar-B-Q!”
People from East Texas don’t get offended by that.
I’m not sure that many people care about my opinion of their comments.
Oh….. well I do.
I just try to give a different slant without purposely being controversial but it just doesn’t work like I plan it sometimes.
I do think your two post about comment moderation will have an affect on how some of us will respond in the future. I know it made me watch my keyboard a little closer. We shall see how it goes. Thanks
“The problem with that, of course, is that each of us is going to do things … differently. I am going to apply a certain standard … but someone else is going to provide a slightly different standard. Objectivity is … a myth in comment moderation.” You see it as a problem, I see it as a strength. It is precisely because of the different standards, the lack of objectivity, that having multiple moderators is wise. Panels and committees exist for a reason: divergent points of view. It would also help inoculate you against charges that you are personally acting… Read more »
The main problem with trying to moderate comments by “committee” in this case is that the committee would be incapable of keeping up at all. We are spread out all over the country and would never be able to communicate fast enough to moderate everything that way. As for the standards that Dave mentioned. I distinctly remember him telling me to “go with my gut” when he first gave me the responsibility to help him with approving comments. We have worked together in the past to keep some objectivity in some particularly thorny threads, but it isn’t practical to do… Read more »
There’s no way to moderate by committee. But we can share moderating duties – empowering any of the contributors to do what they think is best.
When I said “moderate by committee”, I didn’t mean evaluate each individual comment – or even all the questionable comments – jointly. I meant more like a team approach to the entire job: a division of labor. Consider the example of Moses judging the people in the desert. The job was too big for Moses by himself because it was too many cases to hear. So he appointed other judges to help him. Not so all the judges could form one big supreme court to hear all the cases and decide them by majority vote, but rather so that the… Read more »
I think you should call out the *********(edited by moderator) who hijack threads. By name. And make em know you’ll ban em permanently.
Done.
Speaking of thread hijacking, take a look at your “Wolves Among Sheep” post. Goodness.
While the thread has been hijacked, there are a number of interesting things. The post was about a week old and “off the page” for most of us (until Marty’s mention) when it was hijacked completely. There are 151 comments and for the last 70 or so (basically since the hijackers took over), no one has called anyone stupid, etc. even though there has been serious disagreement. This is a significant improvement from most cases when “you pastors” are commenting on something as “emotional” as the “Wolf” thread is running. While it may be a bad example of one thing,… Read more »
Bennett Willis, In “most” cases it is only needful to call attention to utter stupidity once in a dialogue for anyone to get the point. When Jeff Musgrave, Frank L and a couple of other guys took the debate, I left it to them. They have handled it well (extremely well) and have taken it away form those who were patting Byron Smith and his friend from Texas on the back for spitting in the face of holy God. I seem to remember having had some dialogues with you over the years wherein I challenged your liberal and theologically dwarfed… Read more »
cb, the only dialogs that I recall were on things where we were in basic agreement, but perhaps I have selective memory. I do think that I remember your asking if I were saved and I said that I was and I appreciated your concern–which I did and do. I saw no reason to call your name when it comes to the list of ill tempered comments. You are one of several in this field of folks. Then there are those who get their feelings hurt and feel it necessary to express this in a comment. Neither group deserves to… Read more »
Bennett Willis,
Thanks for responding. I have some questions.
1). How do you determine a comment is ill tempered?
2). How much generosity do we need to give to a person who comes here and blasphemes God by willful intent?
cb, as the Justice said, “I can’t define it, but I know it when I see it.” (A handy “quote” for a lot of situations.) Some of the criteria that I use: a. Is the comment “personal?” b. Does the comment get off the subject to provide the insult? c. Is the purpose of the comment to insult the person it is addressed to? I suppose I could bring up some of the “soft issues” that our Mothers spoke about when they were trying to teach us to be nice to people, but I’m just not in the mood. I… Read more »
Bennett Willis, Thanks for the response. I do value this one and my thank you is simply that: Thank you. I think we might find some agreement in what you state here. In hopes of an understanding between us, let me just share this. I do believe in being civil. Civil is good. I do believe in being generous and gracious. Generous and gracious is good. I actually do believe in being nice. Nice is good. Yet, for me, being civil, generous, gracious, and nice can never be the sum total of reaction in the social structure of a fallen… Read more »
CB and I are an interesting match – we share a lot of theological perspectives, but we tend to approach things from a different perspective. I tend to be more of a diplomat, CB tends to be more of a warrior. I think it is a good balance. Sometimes, he tells me I am too diplomatic (wimpy?), sometimes I question why he is so combative. Again, that is a pretty good balance. Jack Sprat and all. But if I was in trouble, or in need, CB is one of the people I would call (either for advice, or to arrange… Read more »
Dave,
I think we need to jazz up the illustrative definition of our relationship a little bit beyond the “Jack Sprat” thing.
Let’s say I am the Doc Holliday to your Wyatt Earp.
Question for you. The opening question of that OP is “how are we supposed to treat people who oppose the gospel of Jesus Christ but still want to take part in a Baptist blog?” How is engaging in a discussion with two people who oppose the gospel of Jesus Christ and thus hopefully answering this question by example to be considered “thread hijacking”? I went back to reread the original post of that thread last night before I left another comment, because I was worried that we had strayed way too far afield. While the current dialog may not be… Read more »
I wouldn’t call what happened there “thread hijacking.” It was, in a way, off-topic–it was an example of the topic rather than discussing it.
So, no, I wouldn’t put that down as the dreaded hijack.
There is a difference between healthy discussion and “an unhealthy craving for controversy…” (1 Tim 1:4) Those who wisely discern the difference will follow Paul’s advise to Timothy in verse 11 and stay away. Blogs are not typically set up this way for comments, but I wonder if a wiki-type format couldn’t be developed where extended (questionably healthy) discussion can be moved off to another tab that has a separate email subscription. That would keep the main comments clean. If there is any question whether to moderate, then the comment thread can just be moved off to the “1 Tim… Read more »
The constant thread hijacking means these folks need an online forum to chat back and forth, not blog comment threads.
Dave, it may be time to start the SBCVoices forum.